policies
Your satisfaction is very important to us
Because our jewelry is hand-crafted and the Swank Mommy signature font has its own style, the lettering on the pendants may not be perfectly straight or spaced. We consider this part of the uniqueness of our jewelry. We portray our necklaces as accurately as possible on this website by including photos and descriptions of every item. Please carefully review the descriptions of the pendant before ordering, as we cannot accept returns based on issues with size or thickness. In addition, the products may be depicted larger or smaller than their actual size depending on your monitor and/or computer settings. Colors of stones can also differ depending on your settings. Because these variations are out of our control, we cannot accept returns based on size or color issues.
If you feel that the product is unsatisfactory, or if we make a mistake on your order, please contact us and we will promptly do our best to correct the issue. No return will be accepted without prior authorization from Swank Mommy. Due to the fact that our personalized pendants are custom made and cannot be re-sold, returns will be subject to a handling and recycling fee. Rush fees and shipping fees are non-refundable.
Upon checkout, you will be given the option to pay securely using a credit card or through PayPal. Checks are also accepted, but may delay the processing time of your order.
Sales Tax:
We collect sales tax for shipments delivered in California. CA purchases are taxed at a rate of 9.25%.
Disclaimer
While we make reasonable efforts to provide accurate and timely information about Swank Mommy on this site, you should not assume that the information provided is always up to date or that this site contains all the relevant information available about Swank Mommy.
Site
This site has been created for the purpose of providing information regarding Swank Mommy’s products, and support to customers and the public. If you find any incorrect information, bad links, or other errors on this site please contact us.
Our Privacy Policy
Any personal information that you may share with Swank Mommy is kept absolutely private. Neither your name nor anything about you is sold or shared with any other company or agency. Occasionally, we may contact you to make you aware of upcoming products or specials. However, we do respect your right to privacy and will not send notices if you contact us and ask us not to.
Copyright 2009
All designs, photos, logos and website text are the sole property of Swank Mommy and may not be reproduced, copied or distributed in any way without consent from Swank Mommy.
Swank Mommy. 2501 Tamworth Lane, San Ramon, California.